Transferring a call

When you transfer a call to another person in your office, you have two ways of handling the transfer.

When you transfer the call without speaking to the person, it is an unannounced transfer. When you speak to the person receiving the transferred call, it is an announced transfer.

  1. Press the transfer button.
  2. Dial the number. Dial the number manually or using your pre-defined speed dial keys.
  3. Transfer the call.
    Type of Announcement Steps to complete announcement
    Announce a call transfer
    1. Speak to the person
    2. Hang up the phone
    Transfer a call unannounced
    • Hang up the phone
    Note: If you announce a call and the person refuses the transfer, do not hang up the phone. Press the transfer button again to retrieve the call on your phone station.
The call is transferred.